Vendor performance for procurement teams
The contract said 98%. They delivered 91%.
Liyara checks every vendor report against the commitments in your signed service contracts, so you catch missed SLAs, calculate service credits, and walk into every vendor review with evidence.
An example: one contract, one report
A security-services contract sets post coverage at 98%. The March report for South Warehouse says 91%. Under clause §4.2, that gap carries a service credit. Nobody has connected the report to the clause, so the invoice is paid in full.
Liyara has already read the contract and extracted the obligation. It reads the report the day it arrives, compares the number with the contractual target, and calculates the potential credit: $6,700 across one site, one clause, one month, ready to raise with the vendor.
How it runs
A signed contract comes in, its obligations come out as measurable terms, each month the vendor's reports are checked against them, every miss is costed to the dollar, and the evidence reaches you before the next invoice does.
You upload the contract; the monthly reports follow.
Every extracted target links to the exact clause. Every measured result links to the vendor report it came from. Nothing is asserted that can't be traced.
What happens next is your call: raise it in the vendor review, claim the credit, or have Liyara draft the formal notice.
Fair questions
- Does Liyara contact my vendors?
- Only when you choose to. Liyara prepares the evidence and the draft; your team sends every communication.
- What contracts does it support?
- Security services agreements: guarding, patrol, and monitoring contracts with measurable commitments.
- What if the contract or report is messy?
- Every extracted commitment and reported result is reviewable against its source. Anything ambiguous is flagged for confirmation, not silently accepted.
- Does this replace legal review?
- No. Liyara measures operational performance and prepares contract-backed evidence. Your team decides whether a finding becomes a commercial or legal matter.
- How much setup is required?
- Early customers get guided onboarding: we set up the first contracts and report mappings with your team.
You signed the contract. Now see what they delivered.
Share one service contract and a recent vendor report. We'll show you the commitments Liyara can measure, the shortfalls it finds, and what they're worth.